Frequently Asked Questions
Everything you need to know about Sharif Fine Jewelers' products, shipping, and services.
What is the quality of the diamonds and gemstones used?
At Sharif Fine Jewelers, we use only high-quality, ethically sourced gemstones and diamonds. Most of our diamond jewelry comes with a certificate of authenticity or a GIA grading report to ensure you receive the quality you expect.
Do you offer custom jewelry design services?
Yes, we specialize in custom creations. Our master jewelers work with you to bring your vision to life, from initial sketches and 3D CAD models to the final hand-finished piece.
What is your shipping and delivery policy?
We offer secure, insured shipping on all orders. Standard delivery typically takes 3-5 business days, while custom orders may require additional time. A signature is required upon delivery for all high-value items.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-designed pieces and engraved items are final sale.
Do you provide jewelry resizing and repairs?
Yes, we provide professional resizing, cleaning, and repair services. If you purchased a ring from us that doesn't fit perfectly, we offer one complimentary resizing within the first 60 days of purchase.
What payment methods and financing options are available?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through partner providers to help make your dream jewelry more accessible.